City of Winter Haven

Digital Procurement Transformation

Industry: Public Sector
Population: 43,000
Software Modules: Solicitation Module

When the COVID crisis hit, The City of Winter Haven knew it had to digitize procurement operations to keep everything going smoothly.

Winter Haven Procurement Officer Bethany Owen details how they got set up with the Mercell’s Source-to-Contract platform within a day of deciding to implement, their experience working with the Mercell team, and the benefits that they have seen from using the platform.

"Mercell is the thing that kept this office afloat. If we had not had Mercell Source-to-Contract, I don't see how we could have done it." -Bethany Owen on moving to the Mercell Source-to-Contract platform in the wake of COVID.